How do you find someone who needs help but has no address or consistent phone number and experiences severe symptoms of mental illness?
Randy, who had been unhoused for seven years, usually stayed at Public Square or by the tracks near West 25th Street. He was often nonverbal, he moved frequently, and he experienced hallucinations, delusions, depression, and mania.
Read MoreIn three days, Miss Z, a transgender woman, was going to be homeless. She’d been living in a hotel since losing her home six months earlier, but her savings were almost gone, and she could only afford three more nights.
A local social service provider had been working with Miss Z, but believed Miss Z might have experienced harassment (like many in the LGBTQ+ community) that made it difficult to trust traditional providers. So, they referred Miss Z to FrontLine’s LGBTQI+ Shelter Diversion Specialist, Cassadi Hanley.
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