How do you find someone who needs help but has no address or consistent phone number and experiences severe symptoms of mental illness?
Randy, who had been unhoused for seven years, usually stayed at Public Square or by the tracks near West 25th Street. He was often nonverbal, he moved frequently, and he experienced hallucinations, delusions, depression, and mania.
Read More“When they come through the door, in that moment, there is so much going on in their life that is all jumbled up in their head… you really don’t know where to start. North Point is where you can start over and find direction again.”
-Treveya Franklin, North Point Operations Manager
Read More“People tend to look down on others who do not look or act the way they expect. All of us have a heart, breathe the same air, and bleed the same blood. We should care for others, especially those who are in need of extra support, because everyone needs someone, and we cannot survive alone.”
— Treveya Franklin is the Operations Manager of North Point and has been working at FrontLine since 2014.
Read More“You have to be a people’s person…I don’t just jump in and say 'You need to do this' and 'You need to do that.' I need to see what is going on with that person before I even think about doing anything.”
Elaine Stephens has been a Life Skills Specialist in the Safe Haven program since 2001.
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