Crisis Chat
 

Resolving Crisis

You are not alone.

If you are struggling with your mental health or substance use, we are here for you.

 
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If you or someone you know needs help, contact our 24/7 crisis team through chat, phone, or text, or call 988.

We have been answering the call for help since 1995 for anyone struggling with mental health, substance abuse, exposure to violence, or a traumatic life experience.

FrontLine’s 24/7 Crisis Services for Cuyahoga County include*:

Mobile Crisis Team/Child Response Team

  • The Crisis Team provides information & referrals, the suicide prevention hotline, in-person assessments, crisis services, and wellness checks.

  • We will travel to homes, schools, hospitals, jails, or wherever a person in crisis needs help.

Police Co-Response

  • Mental health professionals accompany the Cleveland Division of Police officers dispatched to assist adults who appear to be experiencing mental health or substance use issues.

Jail Diversion

  • The Diversion call center staff assist law enforcement to determine the appropriate care for adults experiencing a mental health crisis.

Stricklin Crisis Stabilization Unit

  • An alternative to hospitalization, providing short-term, intensive behavioral health services, and support for adults who do not require inpatient care.

Hope-Link

  • A Mobile Crisis Team program for individuals recently discharged from a hospital/mental health service after a suicide-related event.

  • Crisis staff provide emotional support and linkage to ongoing follow-up care.

*No medical insurance, mental health provider, or transportation needed.


 

Resources for Suicide Prevention

Knowing the signs that someone may need help

  • Loss of interest in things they care about.

  • Obsession with death & suicide.

  • Making arrangements; setting affairs in order.

  • Loss of hope, Feeling like there’s no way out.

  • Reckless behavior and increased alcohol or drug use.

  • Uncontrolled anger & difficulty sleeping.

 

Symptoms of depression

  • Persistent sad or “empty” mood.

  • Feeling hopeless, helpless, worthless, pessimistic, and/or guilty.

  • Fatigue or loss of interest in ordinary activities, including sex.

  • Disturbances in eating and sleeping patterns.

  • Irritability, increased crying, anxiety, or panic attacks.

  • Difficulty concentrating, remembering, or making decisions.

  • Thoughts of suicide; suicide plans of attempts.

  • Persistent physical symptoms or pain that do not respond to treatment.

 

Learn More

Learn about the 988 Suicide and Lifeline

Download one of our crisis services brochures to learn more.

Suicide Prevention

Mobile Crisis Team

 

Types of Calls to Mobile Crisis


Ways you can help someone considering suicide:


Read our FrontLine Program Spotlights and News stories on our services to resolve crises


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Learn More about the Stricklin Crisis Stabilization Unit

The CSU is a 15-bed intensive, short-term behavioral health treatment alternative to the emergency room or inpatient hospitalization.

 

The 988 National Suicide & Crisis Lifeline is live! Learn more about how FrontLine Service now answers calls for 988 in Cuyahoga County.

 
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