ADAMHS Board, FrontLine Service and The Centers Announce Next Phase of County Crisis Care

FrontLine’s Stricklin Crisis Stabilization Unit concludes operations Aug. 31 as Glick Recovery Campus prepares to open Sept. 14; coordinated planning ensures continued access to crisis services

The ADAMHS Board of Cuyahoga County, FrontLine Service and The Centers announced on July 16th the next phase of behavioral health crisis services in Cuyahoga County. As part of a coordinated plan to strengthen the county’s crisis continuum, services currently provided through FrontLine’s Stricklin Crisis Stabilization Unit (CSU) will transition to the Centers’ Glick Recovery Campus (GRC).

FrontLine Service will cease accepting referrals to the CSU on August 10 and conclude operations of the unit on Aug. 31. The Centers’ Glick Recovery Campus will open on September 14, marking the next phase of Cuyahoga County’s behavioral health continuum.

Residents will continue to have access to behavioral health crisis services throughout the transition. Individuals should call the 988 Suicide & Crisis Lifeline, operated by FrontLine Service, where trained counselors are available 24 hours a day to provide immediate support, assess each situation and connect callers to the most appropriate local resources, including the Cuyahoga County Diversion Center and Mobile Crisis services when needed.

“Our responsibility is to ensure that every person experiencing a behavioral health crisis has access to timely, compassionate care,” said Jason Joyce, Chief Executive Officer of the ADAMHS Board of Cuyahoga County. “As we help the Centers prepare for the opening of the Glick Recovery Campus, we also want to recognize and thank FrontLine Service for the years they dedicated to operating the Crisis Stabilization Unit. Their clinicians, nurses, peer supporters and staff have cared for thousands of residents during some of the most difficult moments of their lives, and their work has helped strengthen Cuyahoga County’s crisis response system.”

For 13 years, FrontLine’s Stricklin CSU has served as a vital part of Cuyahoga County's behavioral health crisis continuum, providing short-term stabilization for individuals experiencing mental health and substance use crises. The program has offered a compassionate alternative to emergency departments, helping thousands of residents receive immediate care in a therapeutic setting while connecting them to ongoing treatment and recovery supports.

FrontLine Service will continue serving Cuyahoga County through a wide range of programs, including responding to crises by operating the County's 988 Suicide & Crisis Lifeline and its Traumatic Loss Response Team, Mobile Crisis, and Co- and Care Response teams; providing integrated homeless services; offering substance use treatment; and other critical services.

“The Crisis Stabilization Unit has always been about meeting people where they are with dignity, compassion and hope,” said FrontLine Chief Executive Officer Corrie Taylor. “We are incredibly proud of the dedicated professionals who have served our community through this program and grateful to our partners at the ADAMHS Board, The Centers, and so many others who have worked alongside us over the years. We remain committed to strengthening behavioral health services throughout Cuyahoga County and supporting a seamless transition for the people we serve.”

Opening on September 14, the Glick Recovery Campus, located at 2322 E. 22nd Street, Cleveland, OH 44115 will expand Cuyahoga County's crisis continuum by bringing together three floors of compassionate care under one roof to offer behavioral health urgent and crisis services, withdrawal management ,and recovery services in one location. The campus will also include a health care center that will offer primary care and outpatient behavioral health services.

“The GRC represents a significant investment in the community's behavioral health system and reflects a shared commitment to ensuring residents have access to compassionate, coordinated care when they need it most,” said Eric Morse, President and CEO of The Centers. “We’re honored to join the ADAMHS Board, FrontLine Service, and our community partners in strengthening Cuyahoga County’s crisis continuum. The collaboration among providers has long been one of this community’s greatest strengths, and we look forward to building on that partnership to ensure residents continue receiving timely, compassionate care.”

What Residents Need to Know

FrontLine's Crisis Stabilization Unit will cease accepting referrals on August 10 and conclude operations on August 31. FrontLine’s other services will continue.

Anyone experiencing a behavioral health or substance use crisis should call 988. FrontLine's 988 team will continue to assess each situation and connect callers to Mobile Crisis services or other appropriate local resources when needed.

The Glick Recovery Campus opens September 14 and will be the place for immediate, compassionate, and specialized care for individuals in mental health or substance use crises. The GRC will be open 24/7 and available on walk-in basis. No appointments or referrals are necessary to access care.

In a medical emergency or if someone's immediate safety is at risk, call 911.