Posts tagged resolving crisis
988 Chat/Text staff increased to meet needs of youth

FrontLine Service has increased staffing for crisis chat and text services to respond to the growing number of individuals reaching out for help through messaging, especially adolescents and young adults. 

FrontLine’s Crisis team provides 24/7/365 support to people experiencing suicidal ideation, emotional distress, substance use challenges, or a mental health crisis. 

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Program Spotlight: Hope-Link

When someone is discharged from the hospital after attempting suicide, the first 24 hours can be the most vulnerable. The next twelve months can also be a period of elevated risk. Research consistently demonstrates that follow-up services after an Emergency Department visit or inpatient stay are critical to reducing deaths by suicide. While Cuyahoga County boasts one of the most robust healthcare networks in the country, until recently, there was no program in place to support children and adults during this vulnerable time. 

In 2020, with support from the Substance Abuse and Mental Health Services Administration, FrontLine Service launched Hope-Link, a program dedicated to supporting children and adults during the first year following an attempted or significant thoughts of suicide. FrontLine modeled Hope-Link after two successful pilot projects the agency ran in 2010 and 2017 in partnership with the National Suicide Prevention Lifeline and the Ohio Suicide Prevention Foundation, respectively.  

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Three Takeaways from the Inaugural Year of 988

A year ago this month, the U.S. Substance Abuse & Mental Health Services Administration launched the 988 Suicide & Crisis Lifeline to ensure that everyone in the U.S. has access to services like FrontLine’s Crisis Call Center—simply by dialing 9-8-8.

On its one-year anniversary, here are 3 takeaways from the inaugural year of 988 in Cuyahoga County:

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