Job Openings

  • Interested in applying for an open position? Complete a an Employee Application
  • Applications may be mailed, faxed to (216) 861-7072 or delivered in-person to:
  • FrontLine Service
  • Attention: Human Resources Department
  • 1744 Payne Avenue
  • Cleveland, OH 44114
  • If you have questions please contact HR at (216) 274-3310

Program Manager – Child Mobile Crisis Team

Summary: Responsible for developing, implementing, monitoring, evaluating, and monitoring the performance of the  Child Mobile Crisis Team of professionals and support staff for the delivery of referral and information, hotline and crisis intervention services. Effectively supervises, supports and promotes professional and personal growth of all crisis team staff members.

Qualifications:  LISW or LPCC Master’s degree in social work or counseling and at least two years supervisory experience.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here


Program Coordinator – Online Emotional Support/Crisis Chat

Summary: Responsible for oversight of the Crisis Chat program in the Mobile Crisis Team, including but not limited to the recruitment, training, scheduling and supervision of the volunteers and/or student interns who will provide the crisis chat services.  Will also assist the Mobile Crisis Team Program Managers in the development, implementation, monitoring and evaluating the performance of the professionals and support staff in the delivery of referral and information, hotline and crisis intervention services. Effectively supervises, supports and promotes professional and personal growth of all crisis team staff members when needed. Performs crisis screening, hotline, referral/information and enrollment services to individuals who present in need of mental health services.

Qualifications:  LSW or LPC Bachelor’s degree in social work or counseling and at least one year supervisory experience.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here


Peer Support Specialist

Summary: 

Under general supervision of the Program Manager, the Peer Support Specialist will be a current or former recipient of mental health services for severe and persistent mental illness, should have self-knowledge and self awareness of their own mental health diagnosis/illness and willing to use and share his or her personal, practical experience, knowledge, and first-hand insight to benefit the team and its clients. Provide peer counseling and consultation to individual clients, families, and team members; act as a liaison with community resources; carries out rehabilitation and support functions; and assists in treatment, substance abuse services, education, support and consultation to families, and crisis intervention under the clinical supervision of the Program Manager.

Qualifications:  The Peer Specialist must meets local standards for certification as a peer specialist OR if peer certification is unavailable locally, minimum qualifications include the following: (1) self-identifies as an individual with a serious mental illness who is currently or formerly a recipient of mental health services; (2) Is in the process of his/her own recovery; and (3) has successfully completed training in wellness management and recovery interventions.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here


Program Manager – Family Housing Program

Summary:  Responsible for the management, implementation and monitoring of treatment team in Family Housing Management and Rapid Re-Housing to support client and family’s housing, self-sufficiency and recovery.  Responsible for the quality and outcomes of treatment including monitoring adherence to Trauma Informed Care, Motivational Interviewing, Permanent Supportive Housing, Critical Time Intervention, and Individual and Placement Support-Supported Employment through direct clinical supervision.  Works collaboratively with all stakeholders.

This program uses the ACT model.

Qualifications:  Must have a Masters degree and LISW or LPCC license.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here


Intake Specialist

Summary:  Working as part of the Intake and Benefits Department, provides a variety of clinical interventions to adults who present with a need of mental health services. The Shelter Intake Specialist will primary work with homeless individuals in the men and women’s shelter who are experiencing a mental health crisis. They may also conduct intakes for those with severe mental illness with an emphasis on re-linking to services, diversion from shelter or arranging for more appropriate placements. This is a 2nd shift position.

Qualifications:  Must have a LSW or LPC license.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here


Hospital Liaison – Assisted Outpatient Treatment Program – New Program!

Summary:  As a critical member of the multidisciplinary team, the Hospital Liaison works closely with hospital discharge planners, physicians, socials workers, case managers, probate court and inpatient unit and education staff to generate referrals. Develop and maintains new and current relationships with assigned hospitals. The Hospital Liaison also provides initial and on-going assessments of clients as well as develop initial treatment plan for returning to the community. Completes and maintains progress notes and other pertinent documentation according to agency and regulatory service standards. Provides an array of stage-wise interventions to engage difficult-to-treat clients. This program uses the ACT model.

Qualifications:  Must have a LSW or LPC license.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here


Family Support Specialist

Summary: Under the general supervision of the Program Manager and working as part of the SAMHSA CABHI Program in the Family Housing Department, the Family Support Specialist will provide a range of case management, prevention, assessment, and trauma specific intervention services with individuals and families who are experiencing significant emotional and behavioral difficulties related to homelessness and other traumatic life events. The Family Support Specialist will be expected to work one-on-one with clients and families to provide ongoing supports to maintain housing, increase self-sufficiency, and pursue recovery.  Services are provided in accordance with the fidelity of the evidence-based models:  Trauma Informed Care, Motivational Interviewing, Permanent Supportive Housing and Trauma Adapted Family Connections. Completes and maintains progress notes, service logs and other pertinent documentation according to agency and regulatory service standards.

 

Qualifications:  Must have a Masters’s degree in social work or counseling. LSW or LPC required

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here


Crisis Intervention Specialist – St. Vincent Charity Psychiatric Emergency Department

Summary: Under general supervision and working as part of the Mobile Crisis Team (MCT), provides crisis assessment and crisis intervention services to adults who present a need of mental health services at the St. Vincent Psychiatric Emergency Department. These services include providing individuals with information about community resources, assistance in referrals to community providers, suicide prevention and planning for safety and crisis assessments.  When necessary, the CIS is able to coordinate emergency psychiatric care through either the FrontLine Service clinic or St. Vincent Charity Psychiatric Emergency Department. Schedule hours are Five (5), 8-hour shifts, days vary but include afternoon shifts and/or weekends.

Qualifications:  Bachelor’s degree in social work, psychology, sociology or related field, with a minimum of one year professionally supervised work in the delivery of mental health, chemical dependency and/or social services. LSW, LISW, LPC or LPCC required.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here


Nurse – Assisted Outpatient Treatment Program

Summary:  The Nurse is responsible for conducting psychiatric assessment; assessing physical health needs; providing management and administration of medication in conjunction with psychiatrist; providing of a range of treatment, rehabilitation, and support services, and sharing shift management responsibility with other staff members. Through provision of services the Nurse promotes healthy lifestyles and independence.

 

Qualifications:  Must be a registered nurse (RN)

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here


Crisis Intervention Specialist – Mobile Crisis Team

Summary:  Working as part of the Mobile Crisis Team (MCT), performs crisis screening, hotline, referral/information and enrollment services to individuals who present in need of mental health services. Provides mobile crisis assessment and crisis intervention services to children and adults who present in a mental health crisis. Makes treatment recommendations, and develops, completes and monitors individualized service plans (ISPs). Coordinates the utilization of other County funded crisis and emergency services. Completes and maintains service documentation according to agency and regulatory standards.

Qualifications:  LSW or LPC Bachelor’s degree in social work or counseling and one year applicable work or internship experience.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here