Housing Case Manager

Summary:  We are looking for enthusiastic, passionate candidates for our Housing First program, a cutting edge treatment model incorporating practices of harm reduction and trauma informed care in order to offer assistance to people as they find their way on the journey from homelessness through the recovery process.  Reporting to the program manager and as a part of the Housing Department and multidisciplinary team, you will be providing  Medicaid reimbursed services as well as innovative, less restrictive and more creative grant based services in one of 9 , soon to be 10 , groundbreaking permanent supportive housing sites and in the community throughout the Cleveland area. As a case manager, you would be responsible for assisting a caseload of individuals through maintaining permanent housing and providing practical support with their management and recovery from mental illness, substance use and trauma disorders.

Qualifications:  Bachelor’s degree in human services, psychology, sociology, criminal justice or related field and at least one year direct service experience.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here

Client Advocate

Summary: Provides guidance and instruction to foster emotional, physical and mental growth of clients of Safe Haven Programs through therapeutic intervention and positive role modeling. Assist clients in day-to-day living activities adhering to established regulations, guidelines and standards.

Qualifications:  Must possess a high school diploma with a minimum of one year experience with homeless and/or mentally disabled population or in a direct care role. Valid driver’s license with less than six points, proof of insurance along with operational vehicle, required.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here

Ending Homelessness is Within Reach

Picture this:

Tonight, every man, woman, and child in Northeast Ohio has a safe home to be in, a warm bed to sleep in, and a hot meal to share.

Close your eyes and imagine: Every person in Greater Cleveland is safe and off the streets. Every child has a safe place to rest. Every family is together in a home for the holiday season.

It’s a beautiful dream, isn’t it? That we could end homelessness in Northeast Ohio. End homelessness for our veterans…for men and women struggling with severe mental illness…for families.

Now open your eyes and believe that this dream is close to coming true!

FrontLine Service has long been at the forefront of ending homelessness. Now, because of the steady financial support of people like you, we are coming closer to ending homelessness in Greater Cleveland:

  • FrontLine has joined with community partner organizations in the initiative, A Place 4 Me, with a goal to house 100 homeless youth in 100 days. The clock began ticking on September 9th and ended on December 18th.  I am proud to say that we reached our ambitious goal. We housed 103 young adults in 100 days!!!
  • At the same time, FrontLine and A Place 4 Me have implemented new initiatives to prevent youth homelessness in Cuyahoga County for young people aging out of foster care.
  • And FrontLine has just received funding from the Veterans Administration to expand beyond Cuyahoga County and end homelessness for veterans across Northeast Ohio.

Because of you, change is happening and the dream of ending homelessness is within reach.  In the next year, we will be able to announce the end to homelessness for veterans.  With the opening of two new Housing First buildings in the next two years, homelessness for those who have been chronically homeless will end in Cuyahoga County.  Your financial contributions have made sure our caring teams can provide unconditional support and lasting solutions to people who are homeless. But we must not slow down when we are so close.

I am writing now to humbly ask you to give today!

Help us to achieve our mission to end homelessness for everyone in Northeast Ohio. When you give to FrontLine you are making real and lasting change in our community.

Gratefully,

Susan Neth, Executive Director

DO YOU WANT TO GET YOUR COMPANY AND CO-WORKERS INVOLVED AT FRONTLINE?

Download our our 2017 Corporate Partnership Guide. 

FRONTLINE SERVICE TEAMS WITH GEIGERS TO PROVIDE COATS FOR THE HOMELESS

CONTACT:

Corrie Taylor, Director of Development
 b:  216-274-3492 or c:  216-385-8083
 Corrie.taylor@frontlineservice.org

FRONTLINE SERVICE TEAMS WITH GEIGERS TO PROVIDE COATS FOR THE HOMELESS

(November 4, 2016, Cleveland) FrontLine Service, Cuyahoga County’s largest provider of services to help the homeless, has joined forces with Geigers to provide warm coats to the homeless for the upcoming winter.

Geigers stores in Lakewood, Chagrin Falls and Downtown Cleveland will serve as collection points where donors can bring in gently used coats for distribution to the homeless throughout the county. Geigers will provide an incentive to donors – $25 off the purchase of a new coat for each coat donated.

“We are so grateful for the generosity of Geigers. Winter is always such a difficult time for those who are homeless.  The coats that will be donated will make a difference for many children and adults in our community this winter,” FrontLine Service CEO Susan Neth said.

“We are most impressed with the remarkable programs FrontLine provides to the homeless and others throughout the county,” Geigers President Chas Geiger said. “We are proud to team up with them and invite our customers to make a very meaningful donation to a homeless person.”

The program runs from November 9 through November 13 at Geigers at 14710 Detroit Avenue in Lakewood, Geigers in the Chagrin Shopping Plaza in Chagrin Falls, and Geigers Downtown at 1020 Euclid Avenue, next to Heinen’s.

Lakewood and Chagrin Falls are open – Mon.-Thurs. 10am-8pm, Fri.-Sat. 10am-6pm, Sun. Noon-5pm. The Downtown store is open – Mon.-Thurs. 11am-7pm, Fri. 11am-6pm, Sat. 10am-6pm., Sun. 11am-5pm. More information at shopgeigers.com.

FrontLine Service, founded in 1988, helps over 12,000 homeless adults and families through the largest and most comprehensive continuum of care for the homeless in Ohio.  Programs include street outreach, emergency shelter, behavioral health care, transitional housing and permanent supportive housing.  The agency operates the countywide 24/7 suicide prevention hotline, Mobile Crisis Team and Child Response Team.  FrontLine is a leader of innovative trauma programs for children and families impacted by violence.

Geiger’s, with its beginnings in Cleveland nearly 90 years ago, offers a complete range of the best brands in ski and snowboard gear, clothing, shoes and accessories. The company is managed by brothers Chas and Gordon Geiger and their wives, Patti and Susan, representing the third generation of Geigers to provide a personalized shopping experience. They are assisted by Geiger’s fourth generation – daughter Christy and son John.

Employment Specialist

Summary: Under general supervision, carries out the services of the IPS-supported employment program by assisting consumers obtain and maintain employment that is consistent with their vocational goals.  Completes and maintains progress notes and documentation according to agency and regulatory service standards.   Engages consumers and establishes trusting, collaborative relationships directed towards the goal of competitive employment in community job settings with other workers who may or may not have psychiatric disabilities.

Qualifications:  Bachelor’s degree with specialization in social, behavioral or human services or business, and a minimum of one year related experience.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here

Crisis Intervention Specialist-Children Who Witness Violence Program

Summary:  Under general supervision and working as part of the Children Who Witness Violence Team (CWWV), provides assessment and crisis and acute trauma intervention services to children and their families who have witnessed violence.  Assists families in planning for safety and in understanding the potential impact of the incident on children.  Assess for needs as it relates to the traumatic event and links families to appropriate resources.  Completes and maintains service documentation according to agency and regulatory standards.

Qualifications:  Must have a LSW or LPC licensed and working towards a Master’s degree.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here

Behavioral Health Therapist-Housing Program

Summary:  Under the general supervision of the Program Manager in their assigned department, the Behavioral Health Therapist will work as a practitioner, providing a range of prevention, assessment, and intervention services. The Behavioral Health Therapist will also provide individualized and group psychotherapy services to address a wide array of issues, including mental health, substance use, and trauma.Conducts diagnostic evaluations that are sensitive and responsive to client cultural and ethnic backgrounds, functioning and needs, as well as environmental and situational factors by collecting and evaluating client information. Must be able to complete and maintain service documentation according to agency and regulatory standards.

Qualifications:  Must have a LSW or LPC license.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here

Director of Cleveland Mediation Center

Summary: The Director of Cleveland Mediation Center (CMC) is responsible for developing, facilitating and communicating the vision, scope and goals of the CMC program, and directly supporting FrontLine Service’s strategic plan. He/she is responsible for the program’s delivery of quality mediation and training services to individuals and entities and oversees the administrative, management and day-to-day operations of CMC.  He/she develops, directs and supervises the CMC initiatives and is responsible for establishing and monitoring quantitative, fiscal, quality improvement and efficiency targets and outcomes.  The Director is responsible for ongoing review of current CMC initiatives, carrying out strategic activities to identify gaps in the community and opportunities for program growth that support the mission of FrontLine Service.  The Director of CMC is responsible for supporting and prioritizing the agency’s service philosophies, to include trauma-informed care and staff resilience. This person reports to the Chief Executive Officer and collaborates closely and consistently with other agency leaders regarding CMC and FrontLine activities.

Qualifications:  Must have a Masters’s degree in business or related field.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here

Crisis Intervention Specialist – St. Vincent Charity Psychiatric Emergency Department

Summary: Under general supervision and working as part of the Mobile Crisis Team (MCT), provides crisis assessment and crisis intervention services to adults who present a need of mental health services at the St. Vincent Psychiatric Emergency Department. These services include providing individuals with information about community resources, assistance in referrals to community providers, suicide prevention and planning for safety and crisis assessments.  When necessary, the CIS is able to coordinate emergency psychiatric care through either the FrontLine Service clinic or St. Vincent Charity Psychiatric Emergency Department. Schedule hours are Five (5), 8-hour shifts, days vary but include afternoon shifts and/or weekends.

Qualifications:  Bachelor’s degree in social work, psychology, sociology or related field, with a minimum of one year professionally supervised work in the delivery of mental health, chemical dependency and/or social services. LSW, LISW, LPC or LPCC required.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here

Child Crisis Intervention Specialist – Child Response Team

Summary:  Working as part of the Mobile Crisis Team (MCT), performs crisis screening, hotline, referral/information and enrollment services to children who present in need of mental health services. Provides mobile crisis assessment and crisis intervention services to children and families who present in a mental health crisis. Makes treatment recommendations, and develops, completes and monitors individualized service plans (ISPs). Coordinates the utilization of other County funded crisis and emergency services. Completes and maintains service documentation according to agency and regulatory standards.

Qualifications:  LSW or LPC Bachelor’s degree in social work or counseling and one year applicable work or internship experience.

Interested in applying?

Email your resume to Human Resources or Fill Out Application Here