Crisis Services

  • Mobile Crisis Teams (MCT) -We provide 24/7 outreach, suicide prevention hotline, and referrals to adults and children in Cuyahoga County needing psychiatric support.
    MCT provides a full range of evaluation, intervention, referral, and disposition services for adult, adolescents and children who are experiencing a mental health crisis.  MCT services are provided at any location within Cuyahoga County where the individual is experiencing the crisis.  An important component of the crisis program is the linking of the person in crisis with other service providers in the community to develop the support necessary to address future life stressors and avert additional crisis.  FrontLine Service collaborates with hospitals, mental health agencies, schools, and numerous other community providers to complete assessments, develop treatment plans, coordinate necessary support, and arrange follow-up services for the person experiencing the crisis.
  • Crisis Chat, an Online Emotional Support program, is available between 3 and 8 p.m., Monday through Friday.
  • Crisis Stabilization Unit
    The Crisis Stabilization Unit is available 24 hours a day, 7 days a week for individuals in psychiatric crisis is an alternative to inpatient psychiatric hospitalization, providing community based stabilization for individuals experiencing psychiatric crisis and determined appropriate for outpatient care.  We help client resolve their crisis, reduce psychotic symptoms, and reintegrate individuals into the community and provide support services and link to community resources.